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University of Illinois Athletics

STUDENT-ATHLETE HANDBOOK - SECTION 2

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Academic Services 

IRWIN ACADEMIC SERVICES CENTER  |  ATHLETIC ACADEMIC COUNSELORS  |  LEARNING SPECIALISTS  |  MONITORING ACADEMIC PROGRESS  |  ACADEMIC COACHING  |  TUTORING PROGRAM  |  STUDY TABLE PROGRAM  |  COMPUTER ACCESS ILLINI WAY STUDENT-ATHLETE DEVELOPMENT PROGRAM ACADEMIC EXPECTATIONS AND ELIGIBILITY  |  NAVIGATING THE UNIVERSITY  |  IRWIN ACADEMIC SERVICES BUCKLEY AGREEMENT  |  TUTOR PROGRAM AGREEMENT  |  STUDY TABLE AGREEMENT  

The DIA is committed to providing an academic support program to assist student-athletes with their transition into college and to help them achieve academic, athletic and personal success. The Academic Services staff, which includes full-time counselors, learning specialists, post-graduate interns provides continuous support to student-athletes through graduation, job placement, or graduate school.

Irwin Academic Services Center

Located at 402 East Armory Avenue, the Irwin Academic Services Center is the home to many of the support services for student-athletes discussed below; the Center’s primary business phone number is (217) 333-2240.

*Some services for student-athletes are also available at Memorial Stadium in the Fighting Illini Center for Excellence.

The Irwin Academic Services Center and FICE have the following hours of operation during the academic year:

Monday – Thursday

8:00 AM - 9 PM

Friday

8:00 AM - 5 PM

Saturday

closed

Sunday

1 - 9 PM

Monitoring Academic Progress

Athletic academic counselors regularly meet with student-athletes to monitor their academic performance. Twice each semester, academic progress reports are sent to the instructors of all student-athletes in an effort to gain additional information concerning their progress in their courses.

Academic Coaching

The Academic Coaching (AC) Program provides student-athletes with the opportunity to work with graduate students interested in the field of higher education who are hired and trained to assist with reading comprehension, brainstorming, understanding assignment guidelines, time management, preparation for exams, and the writing process.

Tutoring Program

The Tutoring Program offers student-athletes the opportunity to receive academic assistance to encourage successful class performance. Tutors supplement the student-athletes’ own study skills, help the student-athletes understand course content, and help them develop successful course strategies. Drop-in tutoring and review sessions prior to exams are offered for some of the more frequently taken courses. Student-athletes request tutor appointments online through Teamworks. More information can be found in “Tutor & Academic Coach” section of the handbook.

Study Table Program

In an effort to ease the transition to college life and to ensure academic success, student-athletes at the University of Illinois have supervised study table hours. Weekly requirements are set by team coaches and athletic academic counselors (Study Table Agreement on page 48).

Computer Access

The Irwin Academic Services Center is home to three computer labs equipped with computers, printers and scanners. Two additional labs are located in the Fighting Illini Center for Excellence. Lab monitors and IT staff are available to assist student-athletes with the use of DIA computers. Athletic academic counselors also have laptops available for student-athletes to use when they are away from campus for athletic competitions.

Illini Way Student-Athlete Development Program

Illini Way student-athlete development program is designed to enhance the student-athlete experience and promote holistic growth through intentionally designed programming rooted in the University of Illinois Division of Intercollegiate Athletics (DIA) core values; 

Unify. (Community Engagement/Diversity & Inclusion)

Develop. (Personal and Career Development)

Inspire.  (Leadership Development)

Achieve. (Honors and Awards)

At Illinois, these core values guide our actions and decision-making. The commitment to excellence that defines the Fighting Illini of the past, present and future is engrained in our tailored programming. Student-athletes will have the opportunity to refine the skills that have made them successful in their sports, such as; commitment, discipline, determination, and hard work, to leverage those attributes as they transition into life after spots. We are building the future leaders of tomorrow…. the Illini Way!

Unify (Community Engagement and Diversity & Inclusion)

One of our goals with Illini Way is to provide student-athletes with opportunities to develop an awareness of their own world-view. By encouraging them to connect with the greater community as well as individuals from different backgrounds; Illini Way offers volunteer opportunities and programming to create safe spaces for respectful, open and positive communication.  We strive to celebrate the diversity within the Illini family and our commitment to civic engagement.

Develop (Personal and Career Development)

College is a time of growth and transition. A key area of importance for Illini Way is to assist our student-athletes as they reflect and develop into balanced, career-ready professionals. Working closely with the University’s Career Center and utilizing the strong relationships built within the Illinois alumni networking system; Illini Way helps to provide opportunities from summer jobs or internships, to career placement or post-graduate educational plans.

Inspire (Leadership)

Being a student-athlete provides an incredible platform to impact and inspire others.  In partnership with the Illinois Leadership Center and our impressive network of leaders within the DIA, Illini Way offers programs to equip student-athletes with the skills to become confident leaders on their teams, campus, community and in life.

Achieve (Honors and Awards)

Illini student-athletes are achieving at high levels of excellence in the classroom and in competition.  To highlight their achievements and celebrate the successes of Illini student-athletes, our mission is to expose student-athletes to opportunities that will allow them to be recognized for their hard work and commitment in the classroom and community, as well as the impact made athletically at the conference and national level.

Student-Athlete Advisory Committee

The Student-Athlete Advisory Committee (SAAC) is made up of student-athletes representing all Fighting Illini teams to provide insight on their experience. The mission of SAAC is to enhance the total student-athlete experience by promoting opportunity, protecting student-athlete well-being and fostering a positive student-athlete image.  The SAAC also offers input on the rules, regulations and policies that affect student-athletes' lives on NCAA member institution campuses.

Functions Include:

  • Promote communication between athletics administration and student-athletes.
  • Disseminate information.
  • Provide feedback and insight into athletics departmental opportunities for growth and change.
  • Generate a student-athlete voice within the campus athletics department during its formulation of policies.
  • Build a sense of community within the athletics program involving all athletics teams.
  • Solicit student-athlete responses to proposed conference and NCAA legislation.
  • Organize community service efforts.
  • Create a vehicle for student-athlete representation on campus-wide committees (e.g., student government).
  • Promote a positive student-athlete image on campus.

Illini Way Student-Athlete Development Team Competition

In this friendly competition between all Illini athletic teams, student-athletes/teams are awarded points in six categories: Academic Achievement, Athletic Achievement, Community Outreach, Student-Athletes Supporting Student-Athletes, SAAC Participation, and Personal and Career Development. Illini Way Student-Athlete Development Team Competition Champion is recognized at The Oskees award show each spring.

GamePlan

In partnership with the Allegretti Family and Deloitte, Illini Way is pleased to provide GamePlan to support our student-athletes in every step of their developmental journeys. This online platform includes eLearning courses covering topics such as career development, sexual violence prevention, financial literacy, and social media awareness. In addition, a career job board exclusive to Illini student-athletes and a mentorship portal are also available. Through GamePlan, in collaboration with the Varsity “I” Association, an individualized mentorship and career development program has been implemented that matches Illini student-athletes with former Illini who are professionals in their specific industries of interest who can assist with career development and placement.

Academic Expectations and Eligibility

Student-athletes must meet all University and college academic requirements as well as all eligibility rules established by the University, the Big Ten and the NCAA. If students have questions regarding these academic rules and requirements, they should consult with the Associate Athletic Director for Academic Services.

Academic Progress

Academic progress and eligibility are monitored by DIA. However, it is the responsibility of the student- athlete to ensure that applicable requirements are being met. For questions regarding eligibility requirements, student-athletes should consult with their Athletic Academic Counselor or the Associate Athletic Director for Academic Services.

Eligibility Requirements (NCAA, Big Ten Conference and DIA)

  • To be eligible to practice, compete, and receive aid, undergraduate students must remain enrolled in and complete a minimum of 12 semester hours.

Student-athletes, whose hours drop below the twelve (12) hour minimum, become immediately ineligible, unless they are in their final semester of school and require less than twelve (12) hours to graduate.

  • To be eligible to compete the next academic semester, student-athletes must pass at least 6 degree-applicable hours each semester.
  • To be eligible to compete during the next academic year, student-athletes must also pass at least 18 degree-applicable hours during their fall and spring semesters of each academic year (not including summer terms).
  • Prior to their third year of college enrollment, student-athletes must designate a program of study leading toward a specific University baccalaureate degree (in other words, declare a major). After declaring a major, all hours used to determine a student-athlete’s eligibility must count towards degree requirements, as certified by the dean of the student-athlete’s college.
  • To remain academically eligible for competition and aid, student-athletes must meet or exceed minimum grade point average (GPA) and progress towards degree requirements established by the NCAA and the Big Ten (see the table below).  Athletic Academic Counselors will discuss these requirements with student-athletes and assist with working to meet these requirements.

BY THE END OF:

MINIMUM GPA

PROGRESS TOWARDS DEGREE - CREDIT HOURS

1st Semester

N/A

carry 12 to completion

1st Year

1.80/4.00

24

2nd Year

1.90/4.00

40% of degree requirements

3rd Year

2.00/4.00

60% of degree requirements

4th Year

2.00/4.00

80% of degree requirements

Class Attendance and Absences Procedures

Student-athletes may be suspended from competition for one or more games, matches, meets or contests, if they fail to make a good-faith effort to complete the academic requirements of one or more their classes, as evidenced by unsatisfactory performance in their class(es) and:

  • Unexcused absences from examinations, tests, or quizzes,
  • Repeated failure to complete classroom assignments, or
  • Repeated absences from class or required study table.

Travel-related absences

Student-athletes are expected to communicate with instructors prior to leaving campus for athletic competition. Travel verification letters for instructors are available from Athletic Academic Counselor at the beginning of each semester/competition season. In the days leading up to each competition, instructors will receive verification of the travel roster from the Athletic Academic Counselor via Teamworks.

Medical-related absences

Letters for instructors verifying class absences due to medical reasons can be obtained from the attending staff member at the McKinley Student Health Center or from Athletic Trainers in the Sports Medicine Department.

Residency Requirements

All student-athletes entering the University as a freshman must take and pass their first 24 hours of degree credit at the University. Transfer credit, advanced placement credit and CLEP credit will not count toward degree progress until after the student-athlete’s residency has been established. The residency rule does not apply to transfer students.

Summer School Policy

Student-athletes are required to enroll in a minimum of 3 summer school hours to receive grant-in-aid for that summer. Note that summer school aid is awarded based on an established criteria and is not guaranteed.  If a student-athlete fails to successfully complete enrolled summer hours, they may be required to reimburse the athletic department for summer tuition.

Summer coursework can be taken, at the student-athlete’s expense, at other institutions with prior approval. Please see an Athletic Academic Counselor for the paperwork to complete this process.

Navigating the University

Academic Counseling (DIA-assigned)

DIA provides academic counseling to every student-athlete. Athletic academic counselors help student- athletes develop strategies that will assist them in balancing athletics, academic commitments, and personal commitments.

Academic Advising (Department-assigned)

Additionally, University students are assigned a departmental academic adviser to help guide them through the academic requirements of the University, their college, and their department. Advisers assist with the selection of courses and majors as well as making progress toward a degree. If student-athletes change colleges and/or majors, the University will reassign an appropriate adviser.

Registering for Courses

Student-athletes register for classes using UI Enterprise Self-Service, which can be accessed through any computer lab on campus, including DIA computer labs. All student-athletes must meet with their departmental Academic Adviser and an Athletic Academic Counselor to discuss the upcoming semester before registration. More information regarding registration information dates and deadlines can be found at the University’s course web site at: https://my.illinois.edu/.

Early Enrollment

Continuing student-athletes will receive priority registration for their courses for the upcoming term. Student-athletes are strongly encouraged to take advantage of this opportunity because it increases their chances of getting the courses they need for their selected course of study. A “time ticket” will be e-mailed to the student-athlete’s University e-mail address on record approximately two weeks before the start of the Early Registration Period. The “time ticket” will list the assigned Earliest Registration Time (ERT), which offers student-athletes the date and time to access the UI Enterprise Self-Service system to register for the upcoming term.

Schedule Changes

Students also use the UI Enterprise Self-Service to make course adjustments, subject to campus and/or college policies. Before adding or dropping courses, student-athletes must first consult with their departmental Academic Adviser and then with their Athletic Academic Counselor. Additionally, schedule changes after the designated add or drop deadline can only be made through a special petition to the Dean of their respective college.

REMEMBER: Student-athletes must be enrolled in 12 semester hours at all times to maintain eligibility, unless a student-athlete is in their last semester and needs fewer than twelve hours to complete their degree and the appropriate documentation is on file with the Compliance office.

Registration Charges, Payments & Refunds

Tuition and fee assessments will appear on the Registration Statement of Charges and Aid which will be e-mailed to the student-athlete’s University e-mail address. Student-athletes are responsible for reviewing their bill and paying any tuition, registration charges and required University fees not covered by their athletic scholarship (such as the Student Organization Resource Fee and Krannert Fee). Student- athletes must also immediately report any discrepancies in their bill statement to the grant-in-aid specialist in the Irwin Academic Center.

Payment may be made online, by U.S. Mail, by using University drop boxes, or in person at Room 100 of the Henry Administration Building.

Tuition refunds might be available to student-athletes who withdraw from classes. Information regarding the collection of any refunds is published on the University’s course registration website.

Encumbrances

Student-athletes who owe money to the University or who fail to meet the academic obligations of their college may be encumbered. An encumbered student may not be allowed to participate in priority registration, may have all of their courses dropped, may not be allowed to register for future classes or may not be allowed to obtain copies of their college transcripts until the encumbrance is cleared. Additionally, freshmen who have incomplete medical records will be encumbered for the second semester. Once their medical information has been updated, the encumbrance will be lifted.

Student-athletes on scholarship will have financial encumbrances deducted from their room and board checks prior to direct deposits into their student-athlete bank accounts.

Classification of Students

Classification of an undergraduate student is made by the Office of Admissions and Records based upon the number of credit hours earned, which includes credit earned by examination or accepted for transfer by the University, whether or not such credit is applicable to the degree program. Classification for registration, certification, and assessment purposes is based on the following scale:

  • Freshman standing                                      0-29.9 hours
  • Sophomore standing                                  30-59.9 hours
  • Junior standing                                             60-89.9 hours
  • Senior standing                                            90 hours or more

The above scale is based on a 15-hour enrollment per semester. Since classification is based solely on the number of credit hours achieved, the length of time enrolled does not always coincide with official class standing.

Grades and the Grading System

Grade Reports

Grade reports are available to all students through their UI Enterprise Self-Service account after the end of each term of enrollment; freshmen will also receive official mid-semester grade reports. With limited exceptions, University policy prohibits the disclosure of grades to any individual other than the student without the student’s consent.

Grading Scale

The University’s grading system is based on a four-point scale. The most commonly used symbols, quality points and explanations are as follows

Symbol

Quality Points

Explanation

A+ A A-

4

4

3.67

Excellent

Symbol

Quality Points

Explanation

B+ B B-

3.33

3

2.67

Good

C+ C C-

2.33

2

1.67

Fair

D+ D D-

1.33

1

.67

Poor

F

0

Failure

W

0

Approved withdrawal without credit

I

0

Incomplete, approved extension

S

0

Satisfactory

U

0

Unsatisfactory

CR

0

Credit earned

NC

0

No credit earned

PS

0

Test-based credit

NOTE: The decision to use the “plus” and “minus” grading scale will be at the discretion of the individual department.

Calculating Grade Point Average (GPA)

The basic formula for determining GPA is: Total Quality Points/Total Graded Hours of Enrollment = GPA. The example below demonstrates how GPA is calculated:

Class

Hours

Grade

Quality Points

Quality Points x Hours

Astr 100

3

B

3

3 x 3 = 9

Ger 101

4

A

4

4 x 4 = 16

Phil 100

3

B+

3.33

3 x 3.33 = 9.99

Rhet 105

4

A-

3.67

4 x 3.67 = 14.68

  1. Determine the number of Quality Points received for each class completed. This can be done by multiplying the classes’ hours (the second column above) by the quality points earned by the grade received in the class (the fourth column above). In the example above, this student earned a “B” grade in the three (3) hour Astr 100 class. So, multiplying the three (3) hours assigned to the class by the three (3) Quality Points the student received for receiving a “B” grade, means the student earned nine (9) total quality points for Astr 100 (the fifth column above).
  2. Add the total number of quality points earned in all the classes taken during the time frame to determine the Total Quality Points (here, one semester). In this example, the Total Quality Points is 49.67 (9 + 16 + 9.99 + 14.68) for the four classes.
  3. Add the total number of hours completed and assigned a grade during the time frame to find the Total Graded Hours of Enrollment. Here, the student’s Total Graded Hours of Enrollment is 14 hours.
  4. Finally, to find the GPA, divide the Total Quality Points earned during the time frame (here, 49.67) by the Total Graded Hours of Enrollment in the time frame (here, 14) to get the GPA (here, 3.55).

Thus, 49.67 (Total Quality Points)/14 (Total Graded Hours of Enrollment) = 3.55 GPA

*To compute the cumulative GPA, all graded hours would be included from each semester.

Note: Courses with grades of S (Satisfactory), U (Unsatisfactory), CR (Credit), NC (No-credit) and PS (Pass) are assigned no quality points. Therefore, they are not included in Total Graded Hours, which means they are not used to calculate GPA. However, these courses will count when calculating the total hours completed. For eligibility purposes, incomplete grades are computed as failing grades until the course is completed and a grade is reported.

Credit/No Credit Grading Option

The University also offers a credit/no credit grading option which allows students to explore areas of academic interest that they might otherwise avoid for fear of poor grades. Students must achieve a grade of “C-“or better to receive credit for a course when this option is chosen. Instructors are not informed of the student’s decision to exercise this option because it is a department/college procedure. However, because there might be consequences and departmental regulations regarding this option, student-athletes should talk to a departmental academic adviser and athletic academic counselor before pursuing this option for any class.

Challenging Alleged Capricious Grades

The University has developed procedures through which students can challenge grades they feel are capricious, meaning that: (a) the grade received by the student was based on something other than the student’s performance in the class; (b) the grade received by the student was based on a more demanding standard than the standard other students were held to; or (c) the grade received by the student represented a substantial change from the instructor’s previously announced standards.

Student-athletes who question a grade they receive should first consult with their instructor and request verification of that grade. If the student and the instructor cannot arrive at a mutually agreeable solution, the student can file an appeal with the department or unit executive officer (or his or her designee). A more thorough discussion of this appeal process can be found in the University’s Student Code. If student-athletes feel that they received a capricious grade in a course, they are encouraged to consult with their departmental Academic Adviser or Athletic Academic Counselor to determine their best course of action.

Nontraditional Courses

The University of Illinois has established basic policies and procedures for certain nontraditional courses such as distance-learning, correspondence, extension, independent study or any other course or credit that is not earned in a face-to-face classroom environment with regular interaction between the instructor and the student or that is not a structured online course with specific start and end dates. It should be recognized by all student-athletes that nontraditional courses are not recommended for the purpose of improving grade point average or meeting additional hours required for eligibility for competition.

Therefore, a deficiency in GPA or required hours for competition should be satisfied by attending summer school as opposed to taking one of the nontraditional courses mentioned above, specifically when a traditional course is available.

The University of Illinois has established the following basic policies in regards to the aforementioned types of nontraditional courses.

  1. Students may not complete more than three lessons per week.
  2. Lessons must be graded and returned before further lessons may be submitted.
  3. A student must be enrolled in the course a minimum of six weeks before a final exam can be scheduled.
  4. Final exams are not scheduled until all graded lessons have been returned to the student for review.
  5. Nontraditional courses do not count as enrolled hours and are only recorded upon completion of the final exams.

DIA does not believe the above conditions are conducive to a student-athlete’s successful completion of requirements which may be necessary to obtain eligibility. Student-athletes are strongly discouraged from attempting nontraditional courses as a solution for correcting an eligibility deficiency.

Declaring a Major

Remember, to maintain eligibility, student-athletes must declare a major prior to the beginning of their fifth academic semester. Declaring a major requires formal application for a specific baccalaureate degree program or approval for the coursework and program leading to the designated degree program. Student-athletes should discuss the procedures and requirements for declaring a major with their departmental academic adviser as well as their athletic academic counselor. If student-athletes decide to change a major, they should discuss their plans with an academic counselor prior to making any final decisions so that satisfactory progress may be monitored.

In most colleges, students may declare a major upon entering the University. However, a number of colleges also offer a general program of study for those students who choose not to declare a specific major upon admission.

Changing Colleges or Curriculum

Students may change colleges after their first year of enrollment. Prior to changing colleges, however student-athletes should first meet with their Athletic Academic Counselor to discuss what impact such a change might have on their eligibility. Student-athletes should also meet with the departmental Academic Adviser in the college they are considering transferring to in order to determine that college’s specific admission requirements and college change procedures. The Academic Advisers of their newly chosen college can also help ensure a smooth transition.

Students may initiate an inter-college transfer during the following periods within each term:

  • Two weeks prior to the beginning of the Early Registration Period for each term. (Curriculum changes will not be allowed after early registration begins.)
  • One week prior to the start of instruction for the term and through the first week of instruction.
  • Other times designated by the specific college or department.

College Degree Audits (Progress Towards Degree)

Following the conclusion of each academic year, each college will conduct an audit of all courses taken to determine whether each course taken by student-athletes fulfills degree requirements. These audit   hours, not the total hours earned by a student-athlete, are used to determine continuing eligibility. This means, student-athletes should always be aware of the total audit hours and, when enrolling for courses, should choose courses that will allow continual progress towards a degree. Student-athletes are strongly encouraged to discuss all course selections with their departmental Academic Adviser and Athletic Academic Counselor.

Failure to Make Satisfactory Progress towards a Degree

Possible Outcomes: Undergraduate Students

Failure to make satisfactory progress toward a degree might result in the dean of a college placing a student on one of several types of probation or, in extreme cases, dropping the student from the University.

Reasons a Student Might be placed on Probation (Probation Codes):

1 - A beginning freshman must earn at least a 2.0/4.0 in his/her first semester or the student will be placed on level 1 probation.

1A - A student with at least a 2.0 cumulative average, who did not earn at least a 2.0 semester GPA, will be placed on level 1A probation and will be required to achieve a 2.0 GPA during the next semester.

1B - A student with a cumulative average between 1.75 and 1.99 will be placed on level 1B probation and will be required to achieve a 2.25 GPA during the next semester.

1C - A student with a cumulative average less than 1.75 will be placed on level 1C probation and will be required to achieve a 2.33 GPA during the next semester.

1G, 1H, 1P, 1T - A student may be placed on probation at any time, and be required to obtain an established GPA, if the dean of the college judges that the student’s academic performance warrants such action.  This “discretionary probation” may be level 1G, 1H, 1P, or 1T.

Note: Unless approved by a student’s college dean, grades earned in courses taken at another educational institution may not be used by that student to clear probationary status.

Additionally, transfer hours below “C” level may result in probationary status if the student total cumulative GPA is less than 2.0.

Reasons a student might be dropped from the University of Illinois (Drop Codes):

  1. - The student fails to earn at least a 1.0 (D) GPA in any academic semester, not including the summer. 17 - The student on probation fails to earn the established semester GPA unless the student achieves at least a 2.0 GPA during the semester or the student’s cumulative GPA reaches a 2.0.
  2. - The student fails to make satisfactory progress toward a degree (such as repeated failure of a required course or failure to meet other conditions of progress towards degree).

18 - A non-degree or part-time student fails to complete conditions for admission or progress toward degree.

Irwin Academic Services Center at the University of Illinois Buckley Agreement

Authorization Regarding Academic Disclosure to Academic Counselors/Coaches

I knowingly and voluntarily authorize the registrar’s office and/or faculty to release information to my Athletic Academic Counselor, who then may share that information with my sport coaches and athletics administration, regarding course progress, academic progress, and records in order to monitor eligibility and progress. I also knowingly and voluntarily authorize the registrar to release contact information to Irwin Academic Services to use in the Teamworks academics software.

Authorization Regarding Academic Disclosure to Parents

I knowingly and voluntarily authorize my sport coaches and/or Athletic Academic Counselor & athletics administration to release to my parent(s)/legal guardian all information in my academic records for the purpose of keeping my parent(s)/legal guardian informed of my academic progress.

Authorization Regarding Academic Records

I authorize the registrar’s office, the dean of my college, and my course instructors to release my official transcript and academic records to the Division of Intercollegiate Athletics and further authorize the Division of Intercollegiate Athletics to release this information in cases of academic awards to the appropriate parties or in responding to NCAA or Big Ten Conference requests.

 

Tutor and Academic Coach Program Agreements

Setting an Appointment

  To promote consistency and accountability for both the student-athlete and content tutor, the appointment set up on your Teamworks calendar is your set time for the duration of the semester.  If the arranged time no longer works with your schedule, please contact the Tutor Coordinator, Academic Coach (AC) Coordinator or Athletic Academic Counselor immediately with your availability so the appointment can be rescheduled.

During the Tutor/AC Appointment

  • Please do not exchange contact information with your AC/tutor during your session. If you need to cancel your session, you must obtain permission from your Academic Counselor in advance.
  • All tutoring sessions must be completed at the Irwin Academic Services Center
  • Appointments are scheduled for one hour.  It is mandatory for the tutor to be available to you for the hour. 
  • Be prepared for your tutor/AC sessions by completing readings and attempting homework before meeting.  Be proactive in the session and come prepared with questions!
  • Online Quizzes - A tutor/AC is NOT permitted to help with take-home tests or online quizzes, and can only help prepare you for an exam in advance.  Online quizzes should NEVER be completed in the presence of a tutor/AC. 
  • Papers - A tutor can help with the content of a writing assignment, give feedback on the structure and grammar of the paper, but cannot make corrections. If you additional need help with a writing assignment, please consult with your academic counselor for assistance scheduling a Writer's Workshop appointment.

Canceling an Appointment

Contact your Athletic Academic Counselor and then the appropriate coordinator if you need to cancel your appointment. Student, counselor, tutor, or AC may cancel a session by 4 PM the day before for sessions Monday-Friday by 4 PM and for Sunday sessions for any of the following reasons:

  • Travel, game, or other team obligation
  • Medical appointment
  • Exams during session time
  • Illness or injury
  • Legal obligations (jury duty, subpoena, etc.)
  • Military obligations
  • Religious observances

Cancelation of a session after deadline is only permissible under the following circumstances and by the discretion of the coordinator:

  • Illness or injury
  • Emergency
  • Unexpected, coach-mandated team event
  • Extreme weather conditions

Any unexcused cancelation after the deadline will result in a no-show. No-shows are also assessed if the student is not present after 10 minutes. Multiple no-shows may result in the following:

  • 2nd unexcused no-show = warning email
  • 3rd unexcused no-show = meeting with coordinator and counselor, remaining sessions may be removed.

If there’s ever a question whether the session was canceled in sufficient time, proof lies in the correspondence. 

You MUST get confirmation of the cancelation from your Athletic Academic Counselor and/or Teamworks notification before it is considered canceled.

If your tutor/AC does not show up for the appointment, please inform your Athletic Academic Counselor.

Study Table Agreement

Study Table

  • Students must use the designated QR code in order to check into study table. Any hours completed without using the QR code will not count towards study table. Make sure you see your name on the screen when signing in and out. If you do not sign out, your hours will not count.
  • No food or drink, with the exception of water bottles, is permitted in study table. Snacks must be consumed in the break room.
  • Music devices with headphones are permitted. However, a monitor can ask you to turn it down or off if you are disturbing others.
  • No disruptive talking is permitted. Disruptive is defined as talking that is loud enough for others to hear, talking about things other than academic related issues and continuing for more than a few minutes. It is normal for people to greet each other as they enter study table, but please keep it to a minimum.
  • Required study table hours are to be completed from Sunday through the following Friday unless otherwise specified for your team.
  • If you are caught sleeping, you will be asked to check-out and leave the building.

Computer Lab

  • No drinks, except water bottles, are permitted in computer labs (please keep them on the floor).
  • The large and small computer labs are silent labs. Small group work and discussions are permitted in the East lab (room 308) and the Career Resource Library (room 306) only.
  • Personal laptops may only be used in designated areas in room 308, 320, and Multi-purpose room 114.
  • The Internet cannot be used for any non-academic reasons when you are checked in for study table hours. You may be asked to leave if you do so.
  • Visiting pornographic, gambling or any other social media sites is NOT permitted on any lab or personal computers.
  • Games are not permitted on any lab or personal computer.
  • No printing from e-mail or the Internet for non-academic reasons.

General Policies for Study Table